Success Factors in the Deployment of Energy Management Information Systems - Lessons Learned from New York State


NYSERDA will present the insights gained from deploying cloud-based energy management and information systems (EMIS) in over 300 commercial and multi-family buildings located throughout New York State. The presentation will cover lessons-learned from day to day use of EMIS by property managers and facility engineers to lower consumption, manage demands, and ensure comfort for occupants. Success attributes are distilled by comparing effective EMIS projects to struggling EMIS projects to develop a set of factors that are critical to EMIS adoption.

NYSERDA will summarize experiences from over 300 EMIS deployments ranging from Class-A commercial office buildings and large hospital/healthcare facilities located in dense urban areas to small retail and hospitality locations in suburban areas throughout the State. The EMIS deployments included technologies and services from numerous EMIS vendors, resulting in a set of lessons learned that can be widely applied.

The EMIS projects included in the presentation received incentive funding from NYSERDA’s Real Time Energy Management (RTEM) Program. NYSERDA provides 30% cost-share to offset the first cost of installing and integrating the EMIS system and also provides up to 30% of annual cost-share to offset ongoing EMIS consulting and service costs for as long as five years.

Presented By

Alexander Jahn
Project Manager (RTEM Team Lead)

Mr. Jahn serves as the RTEM Program Team Lead for New York State Energy Research and Development Authority (NYSERDA). A public benefit corporation, NYSERDA offers objective information and analysis, innovative programs, technical expertise, and support to help New Yorkers increase energy efficiency and advance energy solutions. Alexander, as architect of the RTEM (Real Time Energy Management) Program, consults market actors to strategize, assess and advance RTEM market adoption.

He leads a high-impact team at NYSERDA to implement market uptake of digital products and IoT solutions, improving energy performance in commercial & multifamily buildings through implementation projects and technology policy evaluation. Gathering insight into the current and future state of RTEM across start-up and established companies, evaluating the commercial readiness of associated products and implications on local and state utilities has proven as a unique asset to NYSERDA.