Creating Successful Partnerships with Third Party Facility Management Providers


You have developed a fantastic roadmap outlining the steps and processes to bring your energy program to the next level, but how will the engagement of a third party facility management provider impact your plans?  Developing a true partnership with the right company can not only help you achieve your goals, but also enhance your overall energy management program.  This presentation will provide details and real-life examples of impactful, actionable steps that were taken to create an effective partnership between Bristol-Myers Squibb, a large biopharmaceutical company, and JLL, a 3rd party facility management provider.

Presented By

Jennifer Fortenberry, P.E., C.E.M., LEEP AP BD+C
VP, Regional Energy Director
JLL Energy Services

Current Responsibilities

Jennifer Fortenberry is the East Region Energy Director with Jones Lang LaSalle’s Energy Services group.  In this role, she is responsible for service delivery in the region and assisting Portfolio Energy Managers in executing energy management and sustainability programs for various clients to reduce energy and water usage and cost. These programs include energy procurement and alternative energy evaluations, benchmarking and goal setting, identification of energy saving opportunities, investigation into new technologies, as well as the coordination of demand side management projects and sustainability initiatives for client portfolios. Jennifer also oversees JLL’s Energy Audit and Retrocommissioning service for the Americas and the utility rebate management service UtiliCapture.


Jennifer joined JLL in May 2013 and managed energy and sustainability programs for Duke Energy’s real estate portfolio, totaling over 13 million square feet across the utility’s service territory.  These facilities include office, telecommunications, light industrial, energy distribution and transmission control centers, and mission critical data centers.  In 2015, Jennifer also created an energy management program for a portion of Univision’s real estate portfolio, which was predominantly TV and radio production centers with supporting office space and critical transmission equipment space.

Prior to joining JLL, Ms. Fortenberry was an energy engineer and project manager at Facility Strategies Group, a national strategic energy engineering and consulting firm. She was responsible for the planning and execution of energy retrofit programs including audits, design/specification, system commissioning, and M&V for commercial, high-rise residential and educational facilities.  Jennifer has also served as the lead Commissioning Authority to conduct fundamental and enhanced commissioning on several LEED-NC Gold certified projects.

Education and Affiliations

Ms. Fortenberry is a Professional Engineer, Certified Energy Manager, and LEED AP for the Building Design and Construction rating system. In conjunction with her responsibilities at JLL, Jennifer serves on the City of Belmont Environmental Sustainability Board and served as Board Chair for the local non-profit organization Sustain Charlotte in 2015-2016 where she worked to inspire more informed choices that lead to a more sustainable future.  Jennifer graduated from the University of North Carolina at Charlotte with a Bachelor of Science Degree in Civil Engineering and a Minor in Mathematics. She also received a Master of Science Degree in Environmental Engineering from the University of Illinois at Urbana-Champaign.