Success Factors in the Deployment of Energy Management Information Systems - Lessons Learned from New York State


NYSERDA will present the insights gained from deploying cloud-based energy management and information systems (EMIS) in over 300 commercial and multi-family buildings located throughout New York State. The presentation will cover lessons-learned from day to day use of EMIS by property managers and facility engineers to lower consumption, manage demands, and ensure comfort for occupants. Success attributes are distilled by comparing effective EMIS projects to struggling EMIS projects to develop a set of factors that are critical to EMIS adoption.

NYSERDA will summarize experiences from over 300 EMIS deployments ranging from Class-A commercial office buildings and large hospital/healthcare facilities located in dense urban areas to small retail and hospitality locations in suburban areas throughout the State. The EMIS deployments included technologies and services from numerous EMIS vendors, resulting in a set of lessons learned that can be widely applied.

The EMIS projects included in the presentation received incentive funding from NYSERDA’s Real Time Energy Management (RTEM) Program. NYSERDA provides 30% cost-share to offset the first cost of installing and integrating the EMIS system and also provides up to 30% of annual cost-share to offset ongoing EMIS consulting and service costs for as long as five years.

Presented By

Thomas Yeh, C.E.M., C.M.V.P., C.B.C.P., C.D.S.M.

Mr. Yeh is consulting for the New York State Energy Research and Development Authority (NYSERDA) as the Advisor for the Real Time Energy Management (RTEM) Program. His is involved with program development, program evaluation, vendor assessment, and developing market intelligence guides to promote the adoption of RTEM systems and services.

An early innovator of cloud‐based analytic and monitoring‐based commissioning technologies, Mr. Yeh founded several start-up companies. He has established and operated a centrally located monitoring center and developed performance monitoring software applications serving property portfolio and onsite generation asset owners in New York and across the country. He is familiar with a wide variety of building automation and control systems, PLC, metering equipment, and instrumentation, and holds 20 U.S. and international patents.

Thomas Yeh earned numerous professional certifications including AEE’s CEM, CMVP, CBCP, and CDSM.